Vintage Imports has partnered with Wholesail to provide its customers with a portal for managing their open payables with Vintage Imports. From the Wholesail portal, customers can view and pay invoices, apply credits, see past payments & applications (including payments made via other means, such as check), and even set up auto-pay if they desire. Payments may be made right from within the Wholesail portal by ACH or credit/debit card (ability to use debit card by those customers located in NY coming Q1 2025).
There is no fee of any kind to our customers to use Wholesail for accessing statements, viewing invoices/credits, seeing payment & application history, and/or making payments (manually-initiated or via an autopay plan) via ACH. The only time there is a fee of any kind would be if the customer wishes to pay via credit/debit card; these payments are subject to a convenience/processing fee of 2.75% of the payment amount processed. This fee does not go to Vintage Imports; it merely covers the overhead associated with processing payments via credit card authorization networks. However, any customer can use Wholesail completely free of any fee/charge if they wish to pay via ACH instead of credit/debit card.
Starting Nov 5 2024, Wholesail is the sole preferred channel for electronic payments. For those corporate customers using Fintech for both payments and compliance, Vintage Imports does offer integration with Fintech. However, for the vast majority of customers, we believe Wholesail will provide them the best experience.
Just browse to http://pay.vntgimports.com with your web browser. Enter an email address which receives statements and follow the instructions to get started. Don’t receive statements at your preferred email address? No problem – simply contact your sales rep and ask them to the desired email address to your customer account contacts.
You’ll also receive payment receipts/confirmations when making a payment via Wholesail. Of course, you are in control of the notifications you receive (statements and/or invoices), which you can easily turn on/off by logging into Wholesail with the email address to which those communications are sent.
No, but you can set up an autopay plan within Wholesail so you can make sure your invoices are automatically paid on their due date!
Yup! Log into Wholesail and simply select the invoice (or credit etc) you wish to see the details (such as line items, quantity, price, etc) of.
This is most likely because we don’t have your email address on file for your customer account. No problem! Just reach out to your sales rep and ask them to add the desired email address to your customer account contacts.
We are transitioning away from Aptean Pay because Wholesail offers all its functionalities with additional benefits (better, cleaner, simpler, faster, more cost-effective, and importantly – infinitely better support!).
On Monday, Nov 4th, customers currently using Aptean Pay will be notified that Aptean Pay is going away and informing them about the benefits of Wholesail.
Wholesail is the preferred means of payment for Vintage Imports going forward from Nov 5 2024. We encourage you to suggest your customers use the Wholesail portal, where they can see currently open and past closed invoices and credits, payment history, and more.
On Monday, Nov 4th, customers currently Melio, bill.com, and/or other non-integrated electronic payment platforms (NOT Fintech) will receive an email from the Accounts Receivable team informing them about the launch of WS and explaining why we recommend using WS instead of the non-integrated solution and suggest they’d like to use WS instead going forward.
We will continue our integration with Fintech for those corporate customers using their platform.
Open your web browser of choice and navigate to http://pay.vntgimports.com or simply click the link in a communication you receive from Wholesail (such as a statement or invoice notification).
Customers will be prompted to enter their email address when accessing the portal; this email address must match a contact associated with the customer they want access to. If the email doesn’t match a customer contact, they will receive a “no matching email” message. Does your customer want access to Wholesail but their email address isn’t working? No problem – just add a contact to the customer with the appropriate email